CaribbeanWay

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Management Team

Each member of the dynamic Caribbeanway management team has a unique role to play in creating your personalized vacation experiences:

Joe Poulin, President and CEO

Joe Poulin

President and Chief Executive Officer

Mr. Poulin has been the President and CEO of CaribbeanWay since he founded the company nine years ago. He has taken his start-up - which originally listed just four properties, had no employees and was located in his bedroom - and turned it into one of the world's largest villa rental specialists. His entrepreneurial rise and achievements have been chronicled in the media and his vision and success have made him one of the most respected leaders in the industry.

Benoit Côté, Chief Operating Officer

Benoît Côté

Chief Operating Officer

Benoît Côté joined CaribbeanWay in 2006 as its Chief Operating Officer and has been responsible for the implementation of structural and procedural changes to improve company efficiency. Mr. Côté came to the company with over 20 years' experience in the service industry, most recently as part of senior management at Bell Canada, where he headed several key functions in service and strategy. He holds an MBA from the Université de Québec à Montréal.

Mark Paterson, General Counsel

Mark Paterson

General Counsel and Vice-President of Strategic Alliances

Mark Paterson has been with CaribbeanWay since September 2006. Prior to joining CaribbeanWay, Mr. Paterson practiced within the corporate law department of Fasken Martineau DuMoulin LLP. Mr. Paterson received his B.C.L. and LL.B. law degrees from McGill University and his Bachelor's degree from Bishop's University.

Darlene George, Director of Human Resources

Darlene George

Vice President, Product Management & Market Development

Darlene George joined CaribbeanWay in 2008 as head of Human Resources, and thereafter assumed the role of VP, Product Management & Market Development. In this capacity, Ms. George is responsible for our overall product strategy & management, market development, and corporate branding & standards. Ms. George brings 20 years of leadership experience spanning five industries; including hospitality, retail, aerospace, cable and telecommunications. Her experience has involved building local and international companies while also having operated her own consulting practice. She holds a Bachelor of Business Administration Degree from MSVU.

Nick Guezen, Director of Product Development

Nick Guezen

Director of Product Development

Nick Guezen joined CaribbeanWay in June 2000 as a villa specialist. Since then he has held several managerial positions and has overseen the growth of the marketing and IT departments, as well as the acquisition of CaribbeanWay's Hawaiian division. His current position entails managing the company's product growth, coordinating the development of top properties, destinations and services around the world to ensure quality for CaribbeanWay's guests. Mr. Guezen has visited many of CaribbeanWay's top destinations, including Necker Island and Hawaii.

Nancy Bety, Corporate Controller

Nancy Bety

Corporate Controller

Nancy Bety joined Luxury Retreats in 2009 as Corporate Controller. She's responsible for the accounting and financial control of Luxury Retreats, and the safeguarding of its assets. Additional accountability includes the management of financial statements, and internal and external reporting and filings. Mrs. Bety brings over 10 years of accounting leadership experience within the property management, travel and information technology sectors. She holds a Bachelor of Business Administration Degree from HEC and is a Certified General Licensed Accountant (CGA).

Ben Tuff, Director of Sales & Service

Ben Tuff

Director of Sales & Service

Ben Tuff joined Luxury Retreats in 2000. He assumed the role of Director of Sales & Service in 2008, after having gained experience within Luxury Retreats as Director of Marketing, Sales Manager and Villa Specialist. In his current capacity, Mr. Tuff is responsible for driving the overall sales and guest service strategy for the rentals division, while managing the day-to-day delivery and implementation. He is the second-longest serving member of the Luxury Retreats team.

Karine Vincent, Director of Marketing

Karine Vincent

Director of Marketing

Karine Vincent joined Luxury Retreats in 2009 as Director of Marketing. She's responsible for the development and implementation of Luxury Retreats' database marketing strategies, with the objective of maximizing customer acquisition and ROI. Additionally, she plays an integral role in developing our brand as the company grows. Ms. Vincent has specialized in internet and direct marketing for the past 10 years. She began her career as a consultant, before choosing the customer side and working as Marketing Director for successful pure web players, Netclub.com and Unyk.com. Ms. Vincent holds a Master in Marketing Research and a certification in Direct Marketing.

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