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Luxury Retreats’ CEO Joe Poulin is the current cover feature for the March issue of REZOpdr, a magazine dedicated to networking between the top luxury businesses in the province of Quebec. The title - Joe Poulin: Ambassadeur de luxe - speaks to Joe’s position at the top of the luxury travel biz in Quebec and North America as a whole.
Read on for some excerpts from the four-page feature by writer Zoe Latraverse…
(translated from French)
He’s been around the world several times over. He’s slept in the biggest hotels and relaxed in the most luxurious private villas. You’ll find the numbers of several multimillionaires in his contacts, and yet he’s remarkably down to earth. This is just a summary of the stunning rise of a true self-made man.
(translated from French)
Before developing new markets, Joe takes the pulse of his clientele. His guests dictate demand, he says, so he’s always listening, never shy about talking to them directly and uses surveys where he thinks it might help. If he feels there is a growing demand for Italy, he hops on a plane and gets down to research. Clients are usually more than happy to provide comments, especially when they know their advice is being taken to heart. "Feedback is really important; the information is all there, it’s just a matter of going out and finding it," Joe said.
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